Terms
Terms & Conditions
Gift Vouchers
After purchasing online or by telephone, you will receive a gift voucher entitling the holder to the number of driving lessons paid for with a NOFEARS driving instructor. All vouchers have an expiry date of at least 3 months from the time of purchase so to ensure the availability of an instructor in your area. Lessons must commence before the expiry date. Once you are ready to book your first lesson, please telephone our office and we will arrange for an instructor to contact you. Lessons can be taken by the hour, 1 1/2 hours or 2 hours at a time. Please allow 1-3 working days for delivery of gift vouchers.
Driving Lessons Paid For Online
Following receipt of a fully paid order for driving lessons, an instructor will contact you within 24 hours to arrange driving lessons, unless you are already taking lessons with us. If this is the case the lessons will be credited to your account. We accept all major credit cards except American Express.
Lesson Cancellations
Must be made 48 hours before the time of the lesson or the normal lesson fee will be charged, unless a doctors certificate can be produced. The instructor reserves the right to cancel a lesson at short notice if it is suspected that the pupil may be unfit to drive due to the effects of alcohol, drugs (prescribed or otherwise) or any other condition that would cause his/her driving to be illegal. In such circumstances the lesson fee will be payable. Your instructor reserves the right to postpone lessons in certain circumstances i.e. dangerous weather conditions, mechanical breakdown or illness. In the event of postponement, fees paid in advance will be carried forward.
Special Offers
Only one Special Offer will be granted per pupil.
Beginners - 1st 5 Hours for £49.95
This offer is only redeemable once to pupils intending on taking a course of lessons. A beginner being someone who has never received a professional driving lesson and/or driven on the road
Student Discounts
Will only be issued on proof of a Student Card.
Block Bookings
Must be paid for in advance to receive a discount
Free Lesson or Cash back Reward of £10
After the introduction of a friend will only be granted after completion of 5 lessons by the friend. Friends can only be recommended by current pupils and lessons must be taken with the same instructor, otherwise the offer will not apply.
The Driving Instructor
Is a self-employed independent driving instructor and all lessons booked with him/her introduced through No Fears Driving school constitute an agreement between the instructor and the pupil. No Fears Driving sch. will not be held liable for any disputes or refunds.
Driving Licences & Fitness To Drive
You must hold a current, valid driving licence, provisional, full or international and produce it on your first training session. You must be fit to drive with regard to legal and medical requirements.
Driving Tests
The instructor reserves the right to withdraw their car for tests without notice should the pupil prove not to be of a test standard. While your instructor will make every effort to ensure that the vehicle supplied for test will be fully road worthy and comply with all legal requirements at the start of the test, he/she cannot be held responsible for vehicle failure that occurs during the test and is not liable for consequential loss. Your instructor cannot be held responsible for test appointments cancelled by the DSA due to bad weather, sickness, staff shortages or other reasons. Such cancellations are beyond the control of your instructor and therefore the lesson fee and 'use of car' fee for the booked period will be charged. Your instructor will advise you about claiming compensation from the DSA.
Training Location
All sessions will start and finish at the same location unless alternative arrangements are made in advance. The instructor will determine a location for practical lessons which ensures both the pupil's and public safety - this means that the instructor may need to drive the pupil to and from the lesson location; this journey time forms part of the lesson as paid for.
Personal Information
Your personal information is held on a secure server and NOFEARS Driving School will only use your personal information to process your order. We will not pass your details on to other parties other than your driving instructor (if applicable) unless required to in order to comply with laws or regulations of the Government or other relevant regulatory body.
Complaint Procedure
If you find that you have a concern or complaint you should first of all take it up with your instructor. If you feel that the your concerns have not been dealt with then you should write to No Fears Driving School with your concerns and the name of your Instructor.
General
Terms & Conditions are stated to avoid misunderstanding and do not affect your statutory rights as a consumer.
